Terms and Conditions

These Terms & Conditions (“Terms”) govern your access to and use of www.hutofdeals.com and any associated mobile applications or services (collectively, the “Platform”), owned and operated by Creative Jungle (“Company,” “we,” “us,” or “our”). All rights, title, and interest in the domain name, website, and associated intellectual property vest with Creative Jungle.

The Platform is a bidding-based e-commerce marketplace. Products are listed with a minimum bidding price, and Users compete by placing bids over a specified bidding window. The User who places the highest valid bid at the close of that window (“Winning Bidder”) is entitled and obligated to purchase the product at their winning bid amount, subject to timely payment as set out in these Terms.

By accessing the Platform, registering an account, or participating in any bid or transaction offered on the Platform, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not access or use the Platform.

1. Eligibility and Registration

  • You must be at legally eligible and capable of entering into a binding contract under the Indian Contract Act, to register on or use the Platform.
  • You are responsible for providing accurate, current, and complete information at the time of registration, including your name, email address, phone number, and mailing address, and for keeping this information updated.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at info@hutofdeals.com of any unauthorised use of your account.
  • We may require identity verification (KYC) before permitting participation in certain bids or the disbursement of winnings, and we may suspend or restrict accounts where verification cannot be completed.
  • We reserve the right to refuse registration or terminate accounts at our discretion, including where information provided is found to be false, incomplete, or where use of the Platform violates these Terms or applicable law.

2. Bidding Process

  • Each product listed on the Platform is offered with a minimum bidding price (reserve price), as displayed on the product listing. Bids below this minimum price will not be accepted by the system.
  • Users may place bids at or above the minimum price, in increments specified for that listing. Each bid is a binding offer to purchase the listed product at the bid amount, should you be declared the winning bidder.
  • Upon the close of the bidding window for a listing, the User who has placed the highest valid bid (“Winning Bidder”) will be declared the winner and will be entitled, and obligated, to complete the purchase of that product at the winning bid amount, subject to these Terms.
  • Bids, once placed, are final and may not be withdrawn, cancelled, or modified by the User.
  • We reserve the right to modify, extend, shorten, suspend or cancel any bidding window at our discretion, including for technical, legal, or operational reasons, and to refund participation amounts (if any) where applicable.
  • You are solely responsible for reviewing the specific description, condition, and rules of each product listing before placing a bid.

3. Payments and Non-Payment by Winning Bidder

The Winning Bidder must complete full payment for the product within twenty-four (24) hours from the time the bid is declared won (“Payment Window”), using the payment methods made available on the Platform.

If the Winning Bidder fails to complete payment within the Payment Window, the win shall be automatically forfeited without further notice. In such an event, we reserve the right, at our sole discretion, to (i) offer the product to the next-highest bidder at their bid amount, (ii) re-list the product for a fresh round of bidding, and/or (iii) suspend or restrict the defaulting User's account from participating in future bids.

Repeated non-payment by a User may result in permanent suspension of their account and forfeiture of any related privileges on the Platform, at our discretion.

Upon successful payment, the product will be processed for dispatch in accordance with the delivery timelines specified on the Platform. All amounts payable are subject to applicable taxes, including GST and, where relevant, tax deducted at source (TDS) and other statutory deductions under Indian law.

You are responsible for ensuring that the payment and delivery details provided by you are accurate. We are not liable for any delay or failure in payment or delivery arising from incorrect information provided by you.

4. Refund and Cancellation Policy

By placing a bid and/or completing payment on the Platform, you agree to the following:

  • Bids once placed are final and cannot be cancelled or withdrawn by the User under any circumstances.
  • Once payment for a won bid has been successfully processed, the transaction is final. We do not offer cancellations or refunds on account of a change of mind, buyer's remorse, or User dissatisfaction after payment has been made.
  • Refunds will only be considered in the following circumstances: (a) the product delivered is found to be materially defective, damaged in transit, or substantially different from its listed description, provided this is reported to us within the timeline specified in our Returns Policy (if any); (b) we cancel a bid due to a technical failure or error attributable to us, as described in Section 5; or (c) as otherwise required under applicable Indian consumer protection law.
  • No refund, credit, or compensation will be provided where a User fails to make payment within the Payment Window, or where non-payment or participation issues arise from causes on the User's end, including internet connectivity, device issues, or incorrect account or payment details.
  • We reserve the right to revise minimum bidding prices, bid increments, payment timelines, or fees applicable to future listings at our discretion. Such changes will not affect bids already placed or won prior to the change.

5. Disconnection and Technical Issues

You acknowledge that technical issues, including slow or interrupted internet connections, faulty hardware, or other factors beyond our reasonable control, may affect your ability to participate in a bid. In the event of a technical failure attributable to us, including server crashes or software defects, we will cancel the affected bid and refund participation amounts following verification.

We are not responsible for user disconnections arising from causes other than a failure at our end, and we disclaim liability for any potential winnings or bids arising from incomplete or interrupted sessions in such circumstances.

6. Enforceability

By registering on the Platform, you affirm your acceptance and understanding of these Terms, our Privacy Policy, and the specific rules applicable to each product listing or bid you participate in. We recommend that you retain records of your transactions, applicable bid rules, and cancellation and payment policies.

Our failure or delay in enforcing any provision of these Terms shall not be construed as a waiver of our right to enforce that or any other provision. If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect, with an appropriate replacement provision applied where necessary.

7. Disclaimer of Warranties

The Platform, including its underlying software, website, and all bids conducted thereon, is provided on an “AS IS” and “AS AVAILABLE” basis. Your access to and use of the Platform is entirely at your own risk. To the maximum extent permitted by applicable law, we disclaim all warranties, whether express or implied, including warranties of fitness for a particular purpose, merchantability, completeness, or non-infringement.

We do not guarantee uninterrupted or error-free access to the Platform, that the Platform will be free of viruses or harmful components, or the accuracy, reliability, or completeness of any content on the Platform. We disclaim liability for any damages arising from events beyond our reasonable control.

8. Indemnification and Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or relating to your use of the Platform, whether based on contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

You agree to indemnify and hold harmless the Company, its officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your breach of these Terms, misuse of the Platform, any tax demands attributable to you, or your non-compliance with applicable laws. This indemnification obligation survives the termination of these Terms.

9. Termination

We reserve the right to change, suspend, or discontinue any aspect of the Platform, at any time, without prior notice or liability. These Terms remain in effect until terminated by either party; termination requires discontinuation of your use of the Platform.

Certain provisions of these Terms shall survive termination, including, without limitation, representations and warranties, indemnification obligations, limitations of liability, and confidentiality obligations.

10. Agreements with Escrow Agents

We may enter into separate agreements with third-party escrow agents or payment intermediaries to facilitate secure transactions on the Platform. Users are not intended third-party beneficiaries of any such agreements and shall have no rights of privity of contract in connection with them.

11. Publicity

By participating in and winning a bid on the Platform, you grant us a worldwide, royalty-free permission to use your name, likeness, voice, and comments in connection with advertising and promotional activities relating to the Platform, without any additional permission or compensation, unless prohibited by applicable law or separately agreed in writing.

12. Intellectual Property

All content on the Platform, including text, graphics, logos, software, and the “Hut of Deals” name and mark, is the property of Creative Jungle or its licensors and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Platform content without our prior written consent.

13. Fraud, Phishing, and Impersonation

We have become aware that fraudulent emails, websites, and social media pages sometimes circulate online impersonating platforms such as ours, using similar logos, names, or content, and falsely claiming that a user has won a prize or asking users to share login credentials, OTPs, or payment details. Hut of Deals will never ask you for your password or One-Time Password (OTP) over email, call, or message.

We are not responsible or liable for any loss arising from your interaction with any such fraudulent, unauthorised, or impersonating communication or website. If you receive any suspicious communication claiming to be from us, please do not respond, and report it to us immediately at info@hutofdeals.com.

14. Dispute Resolution and Governing Law

Any grievance relating to your use of the Platform may first be raised with our Grievance Officer, whose details are set out in our Privacy Policy. We will endeavour to resolve grievances amicably and within applicable statutory timelines.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, that cannot be resolved amicably shall be referred to and finally resolved by arbitration seated in Mumbai, India, conducted in English, in accordance with the provisions of the Arbitration and Conciliation Act, 1996. These Terms shall be governed by and construed in accordance with the laws of India, and the courts at Mumbai shall have exclusive jurisdiction, subject to the arbitration agreement above.

Nothing in this Section shall prevent either party from seeking urgent equitable or injunctive relief before a court of competent jurisdiction, whether before, during, or after arbitration proceedings.

15. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, legal or regulatory requirements, or operational practices. The “Last Updated” date at the top of this page indicates when these Terms were last revised. Continued use of the Platform after any such update constitutes your acceptance of the revised Terms.

16. Contact Us

For any questions regarding these Terms, please contact us at:

Hut of Deals (operated by Creative Jungle) Email: info@hutofdeals.com Website: www.hutofdeals.com